Help centre
Short guides for teachers, exam officers and school admins.
How to calculate class position and subject position
Learn how total scores, averages and positions are worked out for a class, and how ties are handled.
How to write good report card comments
Practical wording for class teacher and principal remarks, by performance level.
How to set up your school for a new term
A checklist for starting a term: session, term, classes, subjects and scores.
How to import students and scores from a spreadsheet
Use the template, fix flagged rows, and upload.
How result checking PINs work
What a result PIN is, how students use it and how schools buy PINs.
How students and parents use the portal
What students and parents can see after signing in.
How to confirm a report card is genuine
Scan the QR code or enter the code on the Verify page.
How to use TermDesk for a college or other post-secondary school
Semesters, credit units, GPA, CGPA, carryovers and grading scale for colleges.
How to issue and verify college transcripts
Download a transcript PDF and let employers confirm it online.
How to print student and teacher ID cards
Upload photos and print a full class of professional ID cards on A4 sheets.
How to turn on two-step sign-in
Protect your account with a code from your phone.
How the free trial works
Try TermDesk before you pay.
How to pay for your subscription online
Paying by card, transfer or USSD and what happens next.
How to use the notice board
Post notices to staff, students or parents, and read notices from TermDesk.
How to buy and use SMS credits
Pay for the text messages TermDesk sends to parents and students.
How to bring forward students' previous records (colleges)
Make the CGPA correct for students who started before your college used TermDesk.
How to get help and keep your data safe
Contacting support, what to do if something looks wrong, and good habits for your school.