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How to turn on two-step sign-in

Two-step sign-in asks for a six-digit code from an authenticator app on your phone, as well as your password. Even if someone learns your password, they cannot get in.

School admins can turn it on from the reminder on their dashboard. Your school owner may also make it compulsory for all admins.

Install an authenticator app, scan the QR code on the setup page, type in the code to confirm, and keep the recovery codes somewhere safe. Each recovery code works once.

If you lose your phone, sign in with a recovery code. If you have no recovery codes, contact support and they can remove two-step sign-in so you can set it up again.

Platform administrators must always use two-step sign-in. If a school admin is locked out, the platform owner can reset it for them after confirming who they are.

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